Thinking On Your Feet (1st Edition), Student Edition

R 239.20

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Thinking On Your Feet (1st Edition)

Course Specifications

Course Number: CCT–082_rev4.0

Course Length: 1 day

Course Description

Course Objective: The objectives of this book are:

  • To explain techniques for successful interviews
  • To provide language facilitation exercises
  • To present skills for communicating as a presenter
  • To explain why some communication practices are most successful

Course Content

Part 1: Being Interviewed

The Cost of Poor Interviews
Media Interviews

Part 2: Communicating with Colleagues and Customers

Analyze Your Communications
The Communication Process
Communicating with Colleagues

Part 3: Speaking Before An Audience

How Do You Feel About Public Speaking?
Speeches
Meetings
Social Occasions

Part 4: Handling Difficult Questions

How Do You Handle Difficult Questions?
Types of Difficult Questions

Part 5: Developing Confidence

The Confidence Cycle

Appendix

Summary

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