Retailing Smarts: Selling and Promoting Products (1st Edition), Instructor Edition

R 718.75

($)

Retailing Smarts (1st Edition)

Course Specifications

Course Number: CCT–066_rev4.0

Course Length: Self-study or classroom training

Course Description

This guide contains everything you need to provide effective and inspiring training. You do not have to have prior training experience. In fact, the key to your success is sharing your own personality, style, and experiences with others. If any of the suggestions or scripts in this would be uncomfortable for you to use or say, by all means alter them to better fit your situation. Your personal stamp will make a positive difference!

Course Content

Explaining Features and Benefits (Workbook 5)

Learning About the Products You Sell
Responding to Customer Concerns

Building the Sale (Workbook 6)

Suggest Additional Merchandise

Closing the Sale (Workbook 7)

Asking for the Sale

Completing the Sales Transaction (Workbook 8)

Will That Be Cash?
Accepting Checks and Credit Cards
Wrap It Up!
Would You Like Some Help with
More Information
Classroom Materials and Supplies
Training Basics for New Trainers

 

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