QCTO SP-240202 Intermediate End User Computing, NQF L4

SKILLS PROGRAMME: INTERMEDIATE END USER COMPUTING, SP-240202 NQF LEVEL 4, 20 CREDITS

SKILLS PROGRAMME Details:

Registration start date:           29-02-2024

Registration end date:            29-02-2029

Last date for enrolment:         29-02-2030

Last date for achievement:     29-02-2033

Entry LEVEL Requirements:

NQF level 3 with basic EUC skills. For example: Skills Programme: Basic End User Computing, NQF Level 3.

RELATED REGISTERED QUALIFICATIONS:

N/A

PURPOSE AND RATIONALE OF THE QUALIFICATION

In today's digital age, these three tools are essential for almost any profession. However, just having basic knowledge of these tools is not enough. To benefit from their capabilities, one needs to have an intermediate level of expertise. An intermediate-level programme can teach participants the shortcuts features of these tools such as macros and templates, that can help improve the quality of documents, spreadsheets and presentations. This is especially useful for businesses where the quality of documentation is important. In many professions, such as administration, finance, and marketing, an intermediate level of expertise in word processing, spreadsheets, and presentations is often required. Having these skills shall help individuals to navigate the digital world of work, be competitive and advance in their careers and become more valuable to their employers. They can easily switch between tasks and projects without requiring extensive training, and they can troubleshoot and solve problems on their own. It shall help individuals increase productivity, produce higher quality work, advance in their careers, gain a competitive advantage, and become more flexible and adaptable in their roles.

The purpose of the skills programme is to build the capacity of a person to function as Intermediate End User Computing. Intermediate End User Computing operators perform features and shortcuts in word processing software to produce professional documents, spreadsheets analysis and interpret data, and use presentation software to create clear and concise visuals and deliver effective presentations. Candidates create complex documents, spreadsheets, and presentations, manage and organize data efficiently, and collaborate effectively with others. The skills programme develops valuable digital literacy and problem-solving skills, equipping candidates to thrive in various occupations and industries.

A qualified learner will be able to:

  1. Create intermediate level word processing documents.
  2. Create intermediate level spreadsheets, input data, and use the spreadsheet to do basic reporting.
  3. Create intermediate level presentations using a presentation application.

SKILLS PROGRAMME Outcomes:

A qualified learner will be able to:

  1. Create intermediate level word processing documents.
  2. Create intermediate level spreadsheets, input data, and use the spreadsheet to do basic reporting.
  3. Create intermediate level presentations using a presentation application.

Skills Development Provider Accreditation Requirements:

Knowledge Modules & Practical Modules

Equipment, Tools & Consumables

Equipment & Tools

·         Computers.

·         Applicable Software applications: This may include word processing software, spreadsheet software, presentation software, and digital communication software.

·         Internet access: Access to the internet is important for demonstrating online software and tools, accessing resources and research, and for digital communication software training.

·         Projector and screen.

·         Printers and scanners.

·         Headsets and microphones.

·         Classroom or training space: equipped with tables, chairs, and adequate lighting.

Providers are required to ensure that requirements for all equipment & tools are met.

Consumables

·         Curriculum aligned learning material.

·         Quality Management System.

·         Pens, pencils, and highlighters.

·         Notepads and notebooks.

·         USB drives.

·         Printer paper and ink.

·         Sticky notes.

·         Whiteboard markers and erasers.

 

Masterskill provides access to the following curriculum aligned learning material: Student & Instructor Programme Guidelines; Student & Instructor Learning Materials [eBooks and/or videos (where applicable)]; Additional Resources [website links and/or articles (where applicable)]; Assessment Guidelines; Portfolio of Evidence (including formative, summative and FISA assessments); Assessment Guide for Assessors; Programme Strategy (alignment matrix documentation).

Providers are required to ensure that the rest of the consumable requirements are met.

Human Resource Requirements:

  1. Lecturer/learner ratio of 1:35 (Maximum)
  2. Qualification of lecturer (SME):
    • Facilitators must have Minimum of NQF Level 5 qualification in Computer Application / Information and Communication Technology.
    • Proven minimum of three (3) years practical experience in computer applications.
    • Assessors and moderators: accredited by the MICT SETA.

Providers are required to appoint own instructors, assessors and moderators.

Legal Requirements:

  1. Registered Legal entity
  2. Protection of Personal Information: The Protection of Personal Information Act, 2013 (Act No. 4 of 2013): Compliant to protecting the privacy and personal information of individuals, including training participants
  3. Copyright and Intellectual Property: Compliance to Copyright Act, 1978 (Act No. 98 of 1978): Compliant use and reproduction of copyrighted materials, including training materials, ensuring compliance with copyright laws
  4. Consumer Protection: Consumer Protection Act, 2008 (Act No. 68 of 2008): Protects the rights of consumers, including those participating in training programs, by regulating fair and ethical business practices
  5. Occupational Health and Safety: Buildings, equipment and tools compliant to Occupational Health and Safety Act, 1993 (Act No. 85 of 1993): Requires ensuring a safe and healthy training environment, including compliance with safety standards and regulations.
  6. Display of Labour Laws in the buildings.
  7. Taxation: Compliance with South African Revenue Service (SARS) regulations: Including registration for tax purposes and adherence to tax laws and regulations relevant to the business.

Providers are required to ensure that all legal compliance requirements are met.

Work Opportunities

Many professionals, such as administrators, finance professionals, marketers, and human resource personnel, require intermediate level skills in word processing, spreadsheets, and presentations to perform duties effectively. Small business owners who are responsible for managing business's finances and documents can benefit from an intermediate level programme to create professional-looking spreadsheets and documents, manage data, and present ideas more effectively. Intermediate level skills in word processing, spreadsheets, and presentations can be helpful for students who need to prepare reports, presentations, and other assignments for studies. Job seekers who want to improve employability can benefit from an intermediate level programme to improve ICT skills and demonstrate their proficiency in essential software tools. Individuals who want to improve digital literacy and personal productivity can also benefit from an intermediate level skills programme to better manage personal documents, finances, and presentations.

Further Learning

Further learning opportunities include:

  1. SP-240203: Advanced End User Computing, NQF Level 05, 20 Credits

Learners may also enroll for international certifications such as:

  1. Certiport: IC3 Digital Literacy Certification

Curriculum Information

Learning Unit 1a: word intermediate

26 hrs 40 min / 3 days

  1. ELO1: Apply essential operating procedures and techniques to create intermediate level word processing documents that meet the integrated standards in terms of purpose, structure, and quality of the documents.

Resources Required for this learning unit:

  • Access to equipment (computers), applicable software applications, internet connectivity, classroom facilities or training space.

Book: NQF94-044SG: MS Word Intermediate (7538-1) - Student Edition

Learners will only be required to cover the following lessons:

  • Lesson 1: Formatting Text and Paragraphs
  • Lesson 2: Formatting Documents to Print
  • Lesson 3: Using Tables
  • Lesson 4: Intermediate Document Features

These lessons will cover the following knowledge and practical modules / topics:

  • 900239-000-00-KM-01, Concepts and principles underpinning the Intermediate use of core computing applications (Word Processing, Spreadsheets, Presentations, and electronic mail. NQF Level 4, 4 credits
  • 900239-000-00-PM-01, Use Intermediate level Functionalities of Word processing, Spreadsheets and Presentation Applications. NQF Level 4, 16 credits

Facilitation Suggested Duration: 20 hrs.

Associated Assessment Activities:

  • Formative Assessment 1 (FA1) = 1 hour 30 minutes, 28 marks
  • Formative Assessment 2 (FA2) = 10 minutes, 8 marks
  • Formative Assessment 3 (FA3) = 10 minutes, 8 marks
  • Formative Assessment 4 (FA4) = 20 minutes, 8 marks
  • Summative Assessment 1 (SA1) = 1 hour, 40 marks
  • Summative Assessment 2 (SA2) = 4 hours, 40 marks

Assessment Duration: 6 hrs. 40 min.

Content: All the above content will be covered by eBook via Masterskill LMS platform.

Content is grouped into a student and instructor edition:

  • SP-240202-LU1aSG_rev1.0: LU1a-Word Intermediate, Student Edition
  • SP-240202-LU1aIG_rev1.0: LU1a-Word Intermediate, Instructor Edition [There is no additional instructor guide, instructors need to receive a copy of the Student Edition. Instructors should also refer to the Instructor Programme Guidelines document].

Each edition consists of:

  • Student / Instructor Programme Guidelines
  • Book: NQF94-044SG: MS Word Intermediate (7538-1) (Learning Material). Print option is available.
  • Note there is no additional instructor guide available instructors will need to consult the learner guide. Supporting overhead files are available and answers to the questions found in the learner guide has been placed at the back of the instructor guideline document.
  • Assessment Guidelines

Learning Unit 1b: EXCEL intermediate

26 hrs 40 min / 3 days

  1. ELO2: Apply essential operating procedures to create intermediate level spreadsheet documents that meet the integrated standards in terms of purpose, structure, and quality of the documents.

Resources Required for this learning unit:

  • Access to equipment (computers), applicable software applications, internet connectivity, classroom facilities or training space.

Book: NQF94-041SG: MS Excel Intermediate (7532-1) - Student Edition

Learners will only be required to cover the following lessons:

  • Lesson 1: Data Input and Cell Manipulation
  • Lesson 2: Using Formulas
  • Lesson 3: Formatting the Worksheet
  • Lesson 4: Working with Charts
  • Lesson 5: Organizing Data
  • Lesson 6: Data Analysis Using Pivot Tables and Pivot Charts
  • Lesson 7: Workbook Management Features

These lessons will cover the following knowledge and practical modules / topics:

  • 900239-000-00-KM-01, Concepts and principles underpinning the Intermediate use of core computing applications (Word Processing, Spreadsheets, Presentations, and electronic mail. NQF Level 4, 4 credits
  • 900239-000-00-PM-01, Use Intermediate level Functionalities of Word processing, Spreadsheets and Presentation Applications. NQF Level 4, 16 credits

Facilitation Suggested Duration: 18 hrs.

Associated Assessment Activities:

  • Formative Assessment 1 (FA1) = 1 hour, 12 marks
  • Formative Assessment 2 (FA2) = 1 hour, 11 marks
  • Formative Assessment 3 (FA3) = 20 minutes, 6 marks
  • Formative Assessment 4 (FA4) = 20 minutes, 6 marks
  • Formative Assessment 5 (FA5) = 30 minutes, 6 marks
  • Formative Assessment 6 (FA6) = 1 hour 30 minutes, 10 marks
  • Summative Assessment 1 (SA1) = 4 hours, 66 marks

Assessment Duration: 8 hrs. 40 min.

Content: All the above content will be covered by eBook via Masterskill LMS platform.

Content is grouped into a student and instructor edition:

  • SP-240202-LU1bSG_rev1.0: LU1b-Excel Intermediate, Student Edition
  • SP-240202-LU1bIG_rev1.0: LU1b-Excel Intermediate, Instructor Edition [There is no additional instructor guide, instructors need to receive a copy of the Student Edition. Instructors should also refer to the Instructor Programme Guidelines document].

Each edition consists of:

  • Student / Instructor Programme Guidelines
  • Book: NQF94-041SG: MS Excel Intermediate (7532-1) (Learning Material). Print option is available.
  • Note there is no additional instructor guide available instructors will need to consult the learner guide. Supporting overhead files are available and answers to the questions found in the learner guide has been placed at the back of the instructor guideline document.
  • Assessment Guidelines

Learning Unit 1c: powerpoint intermediate

23 hrs 15 min / 2 ½ days

  1. ELO3: Apply essential operating procedures to create intermediate level presentation documents that meet the integrated standards in terms of purpose, structure, and quality of the documents.

Resources Required for this learning unit:

  • Access to equipment (computers), applicable software applications, internet connectivity, classroom facilities or training space.

Book: NQF94-043SG: MS PowerPoint Intermediate (7536-1)  - Student Edition

Learners will only be required to cover the following lessons:

  • Lesson 1: Working with Slides
  • Lesson 2: Working with Charts and Tables
  • Lesson 3: Adding Multimedia Elements
  • Lesson 4: Enhancing Presentations
  • Lesson 5: Preparing the Slide Show
  • Lesson 6: Sharing Presentations

These lessons will cover the following knowledge and practical modules / topics:

  • 900239-000-00-KM-01, Concepts and principles underpinning the Intermediate use of core computing applications (Word Processing, Spreadsheets, Presentations, and electronic mail. NQF Level 4, 4 credits
  • 900239-000-00-PM-01, Use Intermediate level Functionalities of Word processing, Spreadsheets and Presentation Applications. NQF Level 4, 16 credits.

Facilitation Suggested Duration: 16 hrs.

Associated Assessment Activities:

  • Formative Assessment 1 (FA1) = 10 minutes, 5 marks
  • Formative Assessment 2 (FA2) = 20 minutes, 11 marks
  • Formative Assessment 3 (FA3) = 15 minutes, 8 marks
  • Formative Assessment 4 (FA4) = 10 minutes, 9 marks
  • Formative Assessment 5 (FA5) = 20 minutes, 10 marks
  • Formative Assessment 6 (FA6) = 1-2 hours, 48 marks
  • Summative Assessment 1 (SA1) = 4 hours, 67 marks

Assessment Duration: 7 hrs. 15 min.

Content: All the above content will be covered by eBook via Masterskill LMS platform.

Content is grouped into a student and instructor edition:

  • SP-240202-LU1cSG_rev1.0: LU1c-PowerPoint Intermediate, Student Edition
  • SP-240202-LU1cIG_rev1.0: LU1c- PowerPoint Intermediate, Instructor Edition [There is no additional instructor guide, instructors need to receive a copy of the Student Edition. Instructors should also refer to the Instructor Programme Guidelines document].

Each edition consists of:

  • Student / Instructor Programme Guidelines
  • Book: NQF94-043SG: MS PowerPoint Intermediate (7536-1) (Learning Material). Print option is available.
  • Note there is no additional instructor guide available instructors will need to consult the learner guide. Supporting overhead files are available and answers to the questions found in the learner guide has been placed at the back of the instructor guideline document.
  • Assessment Guidelines

Learning Unit 1d: Outlook intermediate

17 hrs 10 min / 2 days

  1. No associated ELO

Resources Required for this learning unit:

  • Access to equipment (computers), applicable software applications, internet connectivity, classroom facilities or training space.

Book: NQF94-042SG: MS Outlook Intermediate (7534-1)   - Student Edition

Learners will only be required to cover the following lessons:

  • Lesson 1: Getting Started with Email
  • Lesson 2: Working with Outlook
  • Lesson 3: Managing Email
  • Lesson 4: Organizing Outlook

These lessons will cover the following knowledge and practical modules / topics:

  • 900239-000-00-KM-01, Concepts and principles underpinning the Intermediate use of core computing applications (Word Processing, Spreadsheets, Presentations, and electronic mail. NQF Level 4, 4 credits

Facilitation Suggested Duration: 12 hrs.

Associated Assessment Activities:

  • Formative Assessment 1 (FA1) = 1 hour, 18 marks
  • Formative Assessment 2 (FA2) = 20 minutes, 12 marks
  • Formative Assessment 3 (FA3) = 30 minutes, 18 marks
  • Formative Assessment 4 (FA4) = 10 minutes, 5 marks
  • Formative Assessment 5 (FA5) = 10 minutes, 4 marks
  • Summative Assessment 1 (SA1) = 3 hours, 34 marks

Assessment Duration: 5 hrs. 10 min.

Content: All the above content will be covered by eBook via Masterskill LMS platform.

Content is grouped into a student and instructor edition:

  • SP-240202-LU1dSG_rev1.0: LU1d-Outlook Intermediate, Student Edition
  • SP-240202-LU1dIG_rev1.0: LU1d- Outlook Intermediate, Instructor Edition [There is no additional instructor guide, instructors need to receive a copy of the Student Edition. Instructors should also refer to the Instructor Programme Guidelines document].

Each edition consists of:

  • Student / Instructor Programme Guidelines
  • Book: NQF94-042SG: MS Outlook Intermediate (7534-1) (Learning Material). Print option is available.
  • Note there is no additional instructor guide available instructors will need to consult the learner guide. Supporting overhead files are available and answers to the questions found in the learner guide has been placed at the back of the instructor guideline document.
  • Assessment Guidelines

Final Integrated Supervised Assessment

A FISA (Final Integrated Supervised Assessment) has been developed. FISA documentation is available upon request. The FISA will test associated exit level outcomes. Within the FISA the learner will be required to demonstrate applied knowledge and skills to prove that the competencies of the Skills Programme has been achieved.

Suggested Assessment Hrs: 6 hrs

Curriculum Hours Breakdown

20 credits = 200 Notional Hours, 25 days

Course Duration

90 hrs.

Assessment Duration

90 hrs.

FISA

20 hrs.

 

Facilitated sessions = 66 hrs.

FA= 11 hrs 45 min

SA = 16 hrs

FISA = 6 hrs.

Learner own preparation = 24 hrs.

Learner own preparation = 62 hrs. 15 min

Learner own preparation = 14 hrs.


To download the full course outline, please click on the link below:

SP Intermediate End User Computing.pdf